Service Guarantee

Dear user: Thank you for purchasing and using Diwei products, to make you feel more satisfied with our services, we raised the industry's first three months of limited warranty, 1 year warranty, the warranty in Diwei Submit application, you can extended for one year product warranty to enjoy value-added services.
Specific warranty and related regulations see below:

A 3-month limited warranty
From the date of sale within 3 months, users use the product under normal circumstances, product quality problems, you can choose replacement or repair, users demand a replacement, the seller shall be responsible for user exchange of the same model, with specifications; if the same model with the specifications of the product discontinued, it should be swapped with the corresponding price of brand products.

Second, sending one-year warranty 1 year warranty
Since one year from the date of sale, customers use the product under normal circumstances and normal warranty provides one year of free maintenance service, and successful products on the site registered users, more free to enjoy the gift 1 year warranty. If you need replacement parts, users need to pay for.

Service Description:
1 for returned products need to complete .2 attachment, or fragile products Seals stickers (anti-tearing), can not be broken, or not covered under the warranty;

The following conditions will not be within three bags:
1 parts covered by the warranty: random manual, cables, etc.
2 do not follow the "product specification" or "service manual" content use, maintenance, custody and cause a malfunction or damage.
3 without altering the warranty card. Product warranty card model and serial number and kind of goods do not conform.
4 products have no name and address, production date, product certification and logo.
5 product serial number and bar code labels is unclear, be removed, altered or damaged and can not effectively prove the identity of the product.
6 As the water, wet, fall, collision or transportation or other force majeure and external factors cause a malfunction or damage.
7 products in the normal use of shell wear, cracks, scratches, paint chips, including accessories.